jili77 app Privacy Policy for Filipino Players
This Privacy Policy explains how jili77 app collects, uses, stores, and protects the personal information of registered users in the Philippines. We are committed to handling your data responsibly and in line with applicable data protection standards. Please read this page carefully so you understand exactly what information we hold and how it is used. If you have questions about your account or data, our FAQ page is a good starting point.
Last updated: 2025. Applies to all registered users accessing the platform from the Philippines.
What Information We Collect
Account and Identity Details
When you register on jili77 app, we collect your full name, date of birth, email address, and mobile number so we can create and manage your account securely. We may also request a government-issued ID or other identity documents to verify that you meet the minimum age requirement and to comply with applicable regulations in the Philippines. This information is stored securely and is only accessed by authorised personnel for account management, verification, and support purposes. You are responsible for ensuring that the details you provide during registration are accurate and up to date. If any of your personal details change, please update your account information or contact our support team promptly. Providing false or misleading information during registration may result in account suspension or permanent closure. We do not use your identity documents for any purpose beyond verification and regulatory compliance.
Payment and Transaction Data
To process deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information including your GCash number, Maya account details, or bank account information depending on your chosen payment method. We do not store full card numbers or complete banking credentials on our servers — payment processing is handled through secure third-party payment providers who operate under their own data protection standards. Transaction records including deposit amounts, withdrawal requests, timestamps, and payment method references are retained for regulatory, audit, and dispute resolution purposes. If a transaction is flagged for review due to suspected fraud or irregular activity, the relevant payment data may be shared with our payment partners or regulatory bodies as required by law. You should review the privacy policies of your chosen payment provider (such as GCash or Maya) to understand how they handle your financial data on their end. All financial data transmitted between your device and our platform is encrypted in transit to protect it from interception.
Usage and Platform Activity
We automatically collect certain technical and behavioural data when you use the platform, including your device type, operating system, browser version, IP address, session duration, pages visited, and betting or gaming activity. This data helps us understand how Filipino players interact with the platform so we can improve performance, fix technical issues, and personalise your experience where appropriate. Usage data is also used to detect unusual account activity, prevent fraud, and enforce our responsible gaming commitments — for example, identifying patterns that may indicate problem gambling behaviour. We do not use automated profiling to make decisions that significantly affect your account without human review. Log data and session records are retained for a limited period and are then deleted or anonymised in line with our data retention schedule. If you access the platform through a mobile browser, your device's network data (such as mobile carrier and approximate location based on IP) may also be recorded as part of standard server logs. None of this technical data is sold or shared with advertisers.
How We Use Your Information
Operating and Improving the Platform
The primary reason we collect your personal information is to operate your account, process your transactions, and deliver the sports betting and casino-style entertainment services available on jili77 app. Without your account details and payment information, we would not be able to credit winnings, process withdrawal requests, or provide customer support when you need it. We also use aggregated, anonymised usage data to identify which features Filipino players use most frequently, so we can prioritise improvements and fix issues that affect the overall experience. Your contact details may be used to send you important account notifications — such as confirmation of a successful withdrawal or an alert about unusual login activity — but we do not send unsolicited promotional messages without your consent. Platform performance data collected from your sessions helps our technical team diagnose and resolve bugs, reduce loading times, and ensure the platform works reliably across different mobile devices and network conditions in the Philippines. We do not use your personal data to build advertising profiles or share it with third-party marketing networks. Any internal analysis of user behaviour is conducted on anonymised datasets that cannot be traced back to individual accounts.
Security, Compliance, and Fraud Prevention
We use your personal and transaction data to monitor for fraudulent activity, verify that accounts are operated by their registered owners, and ensure that the platform is not being used for money laundering, underage gambling, or other prohibited activities. Identity verification checks are a standard part of our compliance process and are required before large withdrawals or when our systems flag an account for review. Where required by Philippine law or by the terms of our operating licence, we may be obligated to share certain user data with regulatory authorities, law enforcement agencies, or licensed auditors — in such cases, we will only disclose the minimum information necessary to satisfy the legal requirement. We maintain internal access controls so that only staff with a legitimate need can view your personal data, and all access is logged for audit purposes. Our fraud detection systems analyse transaction patterns and login behaviour automatically, but any account action resulting from a fraud flag is reviewed by a human team member before being applied. If you believe your account has been accessed without your authorisation, please contact our support team immediately so we can investigate and take appropriate action. Keeping your login credentials confidential is your responsibility, and we strongly recommend using a unique, strong password for your jili77 app account.
Responsible Gaming Monitoring
As part of our commitment to responsible gaming, we use account activity data to identify players who may be showing signs of problematic gambling behaviour, such as unusually frequent deposits, rapid loss patterns, or extended uninterrupted play sessions. Where our systems detect such patterns, a member of our responsible gaming team may reach out to offer support resources or suggest the use of self-exclusion or deposit limit tools. This monitoring is carried out in the interest of player welfare and is not used for any commercial purpose. If you have set up voluntary spending limits or a self-exclusion period through our platform, your account data is used to enforce those restrictions automatically. We take our duty of care to Filipino players seriously and believe that responsible gaming monitoring is an essential part of operating a trustworthy platform. For more information about the tools available to help you manage your gaming activity, please visit our Responsible Gaming page. You can also find answers to common questions about account limits and self-exclusion in our FAQ section.
Your Rights and How to Exercise Them
As a registered user of jili77 app based in the Philippines, you have the right to request access to the personal data we hold about you, to ask us to correct inaccurate information, and to request deletion of your data in circumstances where we no longer have a legal or operational reason to retain it. You may also request that we restrict the processing of your data while a correction or deletion request is being reviewed. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page, and include your registered account details so we can verify your identity before processing the request. We aim to respond to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request. Please note that certain data — particularly transaction records and identity verification documents — may need to be retained for a minimum period to comply with regulatory requirements, even if you request deletion of your account.
Right to Access
Request a copy of the personal data we hold on your account at any time by contacting our support team.
Right to Correct
Ask us to update or correct any inaccurate personal information associated with your registered account.
Right to Delete
Request removal of your data where we no longer have a legal or operational basis to retain it.
Questions About Your Data?
If you have questions about how your personal information is handled, our FAQ page covers the most common privacy and account queries. Ready to get started or manage your account? Register for free or log in below.